Just a second…

Every now and then we start brainstorming about how we can improve our product. There might be big or small flaws that we can fix. This is always a rather time-consuming project but the result is always worth it.

For the past few weeks, we have been doing exactly that, in stealth mode.

As of today we will no longer charge you per minute, but per second after the first minute.

A call lasting 1 minute 1 second used to cost you 48 cents. Now it will cost you 24,4 cents. There will be rounding of course, so that will be 25 cents.

Hope you like it! We are now going to work on the next little improvement.

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18 Responses to Just a second…

  1. Nick Van Peborgh says:

    So you guys charge us 1 cent per minute after the first minute.
    So a call of 1 minute 30 seconds having a top-up of €40 with the new system will cost me 0.43 cents where it used to cost me 0.28 cents… Thats almost double!
    Or is this taken in considderation?

    • Mobile Vikings says:

      Nick, um no, we charge you 24 cents per minute, but we charge per second after the first minute, not per started minute. It used to be that calling for 1 minute 1 second was charged as 2 minutes.

      For the 40 euro product, we charge 14 cents per minute, again per second after the first minute.

    • Gregory Tibo says:

      Nick,

      they took the example for a top-up of €15.
      1 min 1 sec = 24 cent + 0.4 cent = 24,4 cent -> round off to 25 cent I suppose
      example for a top-up of €40
      1 min 1 sec = 14 cent + 0.23 cent = 14,23 cent -> round off to 15 cent I suppose

      in your case :
      1 min 30 sec = 14 cent + 0,46 cent = 14,46 cent -> round off to 15 cent I suppose

      Sounds strange : 1 min 30 seconds would be the same price as 1 min 1 second ?

    • Nick Van Peborgh says:

      ok found my mistake… sry guys and indeed nice update

  2. Timmy says:

    Hi Vikings,

    I’m verry pleased to hear the update but i was wondering what’s how much doe you need to pay if you call for example 2minutes and 16 sec?

    With regard,
    A loyal customer :)

  3. Gilles says:

    A call lasting 1 minute 1 second used to cost you 48 cents. Now it will cost you 25 cents. ==> 1minute 50seconds will be 74cents?? it should be 24,4cents for 1minute 1second?

  4. anton says:

    Also; this:
    “Making a call falls to €0.43 per minute, with per second billing imposed after 30s”

    So a one-second-call is cheaper while roaming then at the home network?
    (or at least, very close)

    source: http://www.theinquirer.net/inquirer/news/1432299/roaming-charges-slashed-europe

  5. About 40% of my top-up money goes to people’s stupid voicemails (which I never use). Fixing that would really be something groundbreaking! How about that?

    • kevin says:

      It’s like this with all mobile operators, you make a connection so you pay.
      What i do is hang up before i reach the voicemail, off course this will only work when the other person his mobile is not switched off :-)

  6. Yannick De Waele says:

    This is a great change! You asked us on facebook and you directly implemented our demand. For that I thank you Mobile Vikings!

  7. William says:

    If my bundel ends 15/5 at 12:00u en i load at 13/5 12:00 my new bundel starts at 13/5 12:00. Why isn’t the new load starts when the last one ends?

    If this works this way it could be posible to load for several months …

  8. Frebo says:

    How hard can it be to understand this?

    If they charge you 24 cents per minute (with 1 min being 60 seconds, always been and always will be :-)
    Then 1 second wil cost you 24 cents devided by 60 which equals 0,4 cents.

    So 1 min 1 sec will be 24 cents + 0,4 cents = 24,4 cents -> rounded : 25 cents
    So 1 min 2 sec will be 24 cents + 0,8 cents = 24,8 cents -> rounded : 25 cents
    So 1 min 3 sec will be 24 cents + 1,2 cents = 25,2 cents -> rounded : 26 cents
    So 1 min 4 sec will be 24 cents + 1,6 cents = 25,6 cents -> rounded : 26 cents
    So 1 min 5 sec will be 24 cents + 2,0 cents = 26,0 cents -> rounded : 26 cents

  9. NZGilead says:

    This is just great !

  10. Stphnvlstk says:

    Thing is, voicemail redirects are handled by the provider of the recipient of the call, not by MV. The redirect acts just like any regular call.

    Just tell the people you’re calling to turn off their voicemail, or learn to hang up timely, it’s not that hard..

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